The Sandy Turtle
Beach Condo   
Port Aransas, Texas
Renting FAQ


What to Expect When Renting a Private Condo

If you've never rented a private condo, you will notice there are several differences from a hotel. Hopefully, you will find most of these differences are positive.  Mostly, you will be fine if you remember that the condo is our home, please treat it as such.



Cleaning and Maid Service
Expect the condo to be clean when you arrive. We pay a professional cleaning service in between every guest, but there is no service during your stay. When you leave, it's ok to start the dishwasher and leave those dishes in it.  Otherwise, the condo should be in the same condition as you found it. 

One set of sheets are provided for your stay.  You do not need to wash the provided sheets when you leave. Make sure you bring your own bath, kitchen, and beach towels. 

There is coin laundry available on site if you need to wash your items.


The Beach
This section of Port A's beach is the BEST.  The sand is powdery soft and the beach is very wide (the widest section of beach in Port A). The water is seperated from the travel lanes by pylons so no worries about cars running over your sandcastle.  The beach is a pleasant walk from this unit, or a 3 minute drive if you want to take a car full of goodies.  Don't forget your towels.

If you visit in late spring and early summer, you may find seaweed on the beach. The seaweed is important for the ecosystem and health of the beach and dunes and why some sections of the beach farther from town are not cleared.  


Check In and Check Out
The unit will be typically be ready for your arrival after 4 pm.  In order to prepare the unit for other guests, check out is 11 am.  Your access code will not allow you to enter outside of those times. 


Refunds
No refunds for early check outs or cancellations within 15 days of your arrival (excepting mandatory evacuations).  We have to pay bills too and depend on getting rentals inorder to keep operating.  We wouldn't consider cancelling your stay less than 15 days from your arrival because you've already made your plans, bought your new swim suits, and paid the deposit on the fishing charter. 


Smoking and Pets
No smoking in the unit or on the patio.  Our family has allergies and even the smoke that drifts in from the patio can cause problems.  Pets are the same way, we like animals, but the dander and hair cause us problems.  You can imagine how bad pets that smoke would be.


Front Desk
There is an office for the complex, but they don't serve private rentals.  They will enforce violations of the complex rules like pets, illegal parking, or over occupancy issues. If there is an immediate issue (for example water is flowing where it shouldn't) call us immediately. If you have other problems or questions, please contact us between 9am and 9pm so we can remedy the situation.  Besides, we are much more interested in making sure you enjoy your time in our unit.

If something breaks or is damaged, please let us know reasonably soon so that we can fix it and you can enjoy it during your stay and the next guests can enjoy it also.


Hurricanes
We NEVER want you to put yourself or family in a dangerous situation. In the event of a mandatory evacuation, do not stay in the unit, we will refund your money for the time of the evacuation.  If there are other storms that do not require evacuation, you need to decide if you want to remain.  Storms do happen on the coast and we recommend you purchase trip insurance (examples: Travel Guard, Travel Safe, or Travel Insure) in case a storm causes you to cancel or shorten your stay with us.  


Leave your cares behind & enjoy the laid back island attitude
at The Sandy Turtle

11th Street
Port Aransas, Texas
(512) 426-5017

beachcondo@thesandyturtle.com

Web Hosting Companies